Fires, collisions, thefts and other disasters are bread-and-butter events for general insurers. They know their policies, they know which loss adjusters to use and they know how to deal with brokers.

But sometimes they need help with policy interpretation. Sometimes the fire was deliberately lit. Sometimes the insured has big expectations fuelled by a claim preparer.

We are very familiar with industrial special risks (ISR), business pack and other property policies. We have good contacts with quality investigators and we have a lot of experience at dealing with difficult, exaggerated and fraudulent claims.​